Your Questions About the New Microsoft Dynamics 365 Certifications, Answered

Hi everyone!

I know it has been quite a while. I have been incredibly busy in the last few weeks as I just moved from Toronto to Vancouver (a 4,000 km move). I have gotten a ton of emails from many MS Dynamics Certified students and other people in the community asking me about the new Microsoft Dynamics 365 certifications. As I only have 24 hours in a day, I am going to answer all the questions I have been asked in the last few weeks.

When are the current certifications (MB2-7XX series) being retired?

The MCSA (Microsoft Certified Solutions Associate) certification is retiring on June 30, 2019 and the MCSE (Microsoft Certified Solutions Expert) level examinations are retiring on August 31, 2019.

Why is Microsoft doing that?

This is a normal process happening usually once every 3 years to ensure that all Microsoft Dynamics 365 are up to date with the latest version and technology. There is nothing unusual.

I have the current examinations (MB2-7XX series). Until when they will be valid?

The current certifications are valid until June 30, 2019 for the MCSA and until August 31, 2019 (with one exception). The only exception is that for the purpose of Partner Competency scoring, your certifications will be valid up to one year after the certification retirement (summer 2020).

When can I pass the new certifications?

According to the Microsoft Learning customer support representative I contacted, only people that are part of the Subject Matter Expert (SME) list are allowed to pass examinations while they are in beta, which usually requires a certain level of expertise and experience. I am part of that list and you can contact Microsoft to apply to be part of that list. I don’t know when the new certifications will graduate from beta, unfortunately.

Should I pass the current certifications or wait until the new ones?

Unless you plan to apply for Microsoft Partner roles this summer, I would recommend you to wait and pass the new certifications.

Which ones should I pass and in what order?

I will have a complete article about the topic to maximize your study time as much as possible. Stay tuned!

Why are the MCSA and MCSE are being replaced and what are their equivalents?

The objective is to have certifications that closely match job roles. There is no real equivalent.

When will you launch MS Dynamics Certified preparation courses for the new Microsoft Dynamics 365 for Customer Engagement?

It depends on when the examinations will graduate from beta. I have a clear policy that I do not publish any course unless I have confirmation that I have passed the examination myself from Microsoft. I am working on the replacement right now, so it should be quite shortly after their graduation date.

I have another question not covered here. How can I contact you?

Please write a comment at the bottom of this blog post. I will be happy to answer your question.

7 thoughts on “Your Questions About the New Microsoft Dynamics 365 Certifications, Answered”

  1. Hi Vicky, thanks for the info. Could you please advise when the new certifications are likely to come out of Beta? All the MB-2XX and MB-3XX exams are still in Beta as of today, and some were released back in Jan 31. Thanks!


  2. hello Vicky,
    for those of us beginners just planning just planning start out with your current course (MB2 series), would you advice will hold off until the new certifications are released.


  3. Hi Vicky, thank you so much for offering so much material on these certifications. My company needs me to take the MB-220 urgently. I was surprised to read in your post that only SME can take it, because I was able to schedule the exam via Pearson. I didn’t proceed with payment, because I am looking for study material. I have reached out to you via Linkedin so that I can ask more specific questions. My initial plan was to use MB2-719 material to prepare for the MB-220 since Microsoft has not released sufficient information on the new exam.


    1. Hi Bianca!

      I mentioned in the blog post that I was part of the group of people that Microsoft qualifies as Subject Matter Expert on Dynamics 365 for Customer Engagement. Some of the exams have already gone out of beta and Microsoft has opened the registration to people outside of that group. It probably means that Microsoft feels that the live exams are well calibrated and the level of difficulty is what it should be.

      Stay tuned for new material for the MB-2XX series!


  4. I appreciate your effort on providing such a useful information. I need a suggestion, I am planning to move Canada. I am Finance Functional Consultant of Microsoft Dynamics 365 F&O. Is this product and position in demand in Canada or I need to learn to MS 365 Customer Service?


    1. If you are certified on Microsoft Dynamics 365 F&O (and passed the new MB-3XX series), your skills will be in very high demand in Canada as well.

      The top 3 cities for you would be Toronto, Montreal (due to Thinkmax headquarters) and Calgary.


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